We're Here to
Help You Move Faster
Phone
(214) 845-6955
admin@vediagnostics.com
Hours
Mon–Fri
Response
1 Business Day
Whether you need to order testing, discuss results, coordinate billing, or partner with our laboratory — our Dallas team is ready to support your clinical workflow.
- (214) 845-6955
- admin@vediagnostics.com
- Monday – Friday: 8:00 AM – 6:00 PM CT
Provider & Clinical Support
Test orders, provider portal access, results inquiries, and clinical questions.
Contact this teamBilling & Pre-Authorization
Insurance coverage, prior authorization, and billing coordination for your practice.
Contact this teamVisit Our Dallas Lab
Specimen coordination, in-person inquiries, and directions to our laboratory hub.
Contact this teamTell Us How We Can Help.
Direct Contact
- 4099 McEwen Rd, Ste 132
Dallas, TX 75244 - (214) 845-6955
- Fax: (214) 845-6955
- admin@vediagnostics.com
Office Hours
Monday – Friday: 8:00 AM – 6:00 PM CT
Saturday – Sunday: Closed
Who Should I Contact?
Molecular & infectious panels
Provider support
NGS hereditary testing
Clinical genomics team
Pharmacogenomics (PGx)
PGx support
Dallas, TX Hub
4099 McEwen Rd, Ste 132, Dallas, TX 75244
Contact FAQ
Our team typically responds within one business day. Urgent clinical or results-related questions are prioritized when noted in your message.
This form is for general inquiries. To place orders, use the Provider Portal or contact your account representative. Select “Test Order” as the topic and we will guide you to the right workflow.
Yes. Vediagnostics provides dedicated pre-authorization support for molecular and hereditary testing when clinical necessity criteria are documented.
Results are delivered through our secure digital portal. Providers can sign in via the Provider Portal; patients may access authorized results through the Patient Portal.